At FlexyB Solutions, security is not optional—it’s a priority. Every step of the gift card purchase, management, and usage process is designed to protect your information and ensure that only authorized users can access the cards.

Here’s a detailed overview of the security measures we have in place:

Identity verification at purchase

When you purchase a card at a kiosk, you must verify your identity using a 2FA (two-factor authentication) code sent to your phone or email. This ensures that the card can only be activated by the legitimate customer.

Creating a PIN to secure your cards

For each card deposited in your account, you must create a personal PIN during the first login.

• This PIN protects your cards even if the SMS containing the 2FA code is intercepted.
• It is required to claim your cards and secure access to your funds.

Card code confidentiality

Your card code remains hidden until the card is activated.

• This ensures that the code can only be accessed by a single person.
• It also allows secure transfers of your cards without risk of unauthorized access.

Two-factor authentication for your account

You can enable two-factor authentication (2FA) for your account to add an extra layer of protection to your personal information and gift cards.

Secure card transfers

To send or transfer a card:

• A security question/answer is required, similar to Interac transfers.
• This ensures that the transfer can only be completed by the legitimate owner and received by the authorized recipient.

Contact verification

To protect your account and transactions:

• Phone numbers and emails are verified using a one-time code sent to the user.
• This ensures that all contact information is correct and secure.

Balance protection

Each card is associated with a unique security code that allows only the card owner to check the balance.

This system prevents any brute-force attempts to access card information.

Recharge limits

To prevent misuse or unauthorized access:

Each provider can configure daily recharge limits to control the maximum amount that can be loaded onto a card per day.

Online payment security

For online transactions via Hosted Checkout, multiple protections are in place:

• Maximum transaction amount: $500
• Maximum transactions per IP address: 20/day
• Maximum transactions per credit card: 5/day
• All web transactions are secured with 3DS 2.0, providing advanced fraud protection.

Summary

FlexyB Solutions combines strong authentication, code protection, transfer controls, transaction limits, and online payment security to offer:

• A smooth and secure customer experience
• Optimal protection of personal information and funds
• The confidence needed to purchase, transfer, and manage gift cards safely

Our approach ensures that each gift card remains in the hands of its rightful owner, with peace of mind that only authorized users can access the funds or sensitive information.